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ARTICLES

Every guide we've written

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Showing guides that apply to Cygni — general articles are included, since they cover every theme.

Getting started
How to download your theme

Every purchase lands in your dashboard. Here is where to find the files and what is inside the zip.

2 min read
Getting started
What exactly do you get with a purchase?

One-time payment, the full theme, documentation and a support window. Here is the breakdown.

2 min read
Getting started
Your account and dashboard, explained

Downloads, licenses, support tickets and account settings — what each section is for.

2 min read
Installation & setup
Installing a WordPress theme

Upload the theme zip, activate it and get past the two errors people usually hit.

3 min read
Installation & setup
Importing the demo content

Start from the demo instead of a blank site — and what to do if the import stalls.

3 min read
Installation & setup
Required and recommended plugins

Why the theme asks for plugins, which ones are genuinely required, and update order.

2 min read
Licenses & activation
Activating your license key

Where the key lives, how to activate it on a site and what activation unlocks.

2 min read
Licenses & activation
Moving a license to another site

Deactivate, then reuse. The right way to move a site from staging to production.

2 min read
Licenses & activation
Support window vs. updates

Two different things: how long you can open tickets, and how long the theme keeps getting updates.

2 min read
Licenses & activation
Importing an Envato purchase

Bring a ThemeForest purchase into your pe.supply dashboard with your purchase code.

2 min read
Billing & refunds
Refunds — when and how

Digital products with an instant download need clear rules. Here they are.

2 min read
Billing & refunds
Receipts, invoices and VAT

Where your receipt is, and how to get an invoice with your company details on it.

1 min read

Couldn't find it? Open a ticket or email us — we answer every one.

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PRODUCT SUPPORT

Open a ticket

For a theme you own. Sign in, pick the product and tell us what's happening — we'll pick it up in your dashboard so the whole thread stays in one place.

OPEN A TICKET

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PRE-SALES & EVERYTHING ELSE

Email us

Not a customer yet, lost access to your account, or need an invoice with company details? Email works and no account is needed.

hello@pe.supply

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